Overview
The Learning & Engagement Co-Ordinator arranges profiling, registration, and induction of new candidates onto qualifications offered by the company in both face-to-face and remote video conferencing settings. The role also involves delivering teaching and learning sessions in line with training agreements, ensuring that all required documentation is completed and submitted in a timely manner. This position is regionally based in the Northampton area.
Responsibilities
* Work with company information and reports to identify groups of candidates who may be appropriate to undertake qualifications.
* Ensure that appropriate documentation is completed, compliant, and submitted in a timely manner.
* Arrange with companies and candidates suitable times and dates to conduct remote and face-to-face enrolment sessions.
* Coordinate with managers to brief and induct potential candidates through on-site meetings.
* Deliver Day One structured training sessions to initiate the learner journey (travel may be required).
* Check candidates’ documents to establish eligibility for funding.
* Work with learners to complete relevant Teaching & Learning modules.
* Maintain a forward plan of meetings to ensure profiling targets are met.
* Carry out meetings with potential candidates, stakeholders and clients, undertaking informal presentations and briefings.
* Assist candidates in completing required enrolment documentation (both FTF and remote).
* Log all contact and information accurately onto the MIS system and e-portfolio platform.
* Provide Information, Advice and Guidance regarding the qualification process and related matters.
* Check completed documentation for accuracy and completeness.
* Carry out and mark initial assessments with candidates to develop Individual Learning Plans.
* Adhere to the company’s equal opportunity policy, ensuring fair and impartial treatment of all candidates, colleagues, and customers.
* Collaborate with colleagues across the business to monitor sector developments and identify areas for business improvement.
* Report activity and planned meetings in line with company requirements.
* Meet company performance and quality targets and represent the company professionally at all times.
* Perform any other duties as deemed necessary by the line manager.
Skills, Experience and Qualities
* Preferable experience in Construction and/or Funding.
* Excellent organisational and customer care skills.
* Adequate IT skills; experience with Microsoft packages.
* Strong administrative skills and the ability to carry out informal presentations to small groups.
* A full UK driving licence.
* Experience in managing and planning own workload with strong time management.
* Experience interacting with clients in a professional manner and strong attention to detail.
* Ability to follow processes and work well under pressure; enthusiasm in the workplace.
* Willingness to work regionally and adapt to changing sector requirements.
Qualifications
* A valid teaching qualification at a minimum of PTLLS.
* Level 3 Information, Advice and Guidance.
* Experience managing a caseload of learners.
* Preferred experience using e-portfolios.
* Educated to a minimum of GCSE grade C in English and Maths or equivalent.
Benefits
* A competitive salary.
* 25 days holiday + Bank Holidays, plus two additional days after two years of service.
* Holiday buy and sell scheme.
* Employer contributory pension scheme.
* Health Cash Back Scheme.
* Annual Volunteering Day.
* Referral programme.
* A challenging and rewarding role in a growing business.
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