Team – Insights Lab Working Pattern - Hybrid – 2 days per week in any of the Vitality offices (Bournemouth, London, Stockport). Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Sharp analytical thinking that turns data into clear insight Strong data interpretation and modelling skills Clear communicator who makes insight easy to act on What this role is all about: As an Insights Analyst, you’ll turn data into meaningful stories that shape our strategy and drive smarter choices across the business. Working closely with the Customer Insights Manager, you’ll uncover trends, understand customer behaviour and translate complex analysis into clear, actionable recommendations. You’ll collaborate with teams across the organisation, bringing together data, insight and commercial thinking to influence key decisions and support our strategic priorities. Key Actions Deliver data‑driven customer insights that inform strategy, support growth and improve business performance Analyse large datasets, identifying trends, patterns and opportunities Create compelling visualisations, dashboards and reports that bring insights to life for senior stakeholders Ensure the accuracy, reliability and quality of all outputs Front and support ad‑hoc deep dives, performance analysis and opportunity assessments Work with cross‑functional teams to align analytics with business goals Produce clear presentations and papers for management and executive committees Conduct market and competitor analysis to support strategic decision‑making What do you need to thrive? Strong analytical and problem‑solving skills, with experience working with large datasets Confident in data modelling, manipulation and visualisation (including dashboard creation) Ability to simplify complex quantitative and qualitative information into actionable insights Strong business acumen and the ability to link analysis to commercial and customer outcomes Excellent communication skills, with the ability to engage and influence diverse audiences Skilled in Excel (or equivalent) and comfortable working with AI‑enabled analytical tools Effective time management, prioritisation and attention to detail So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance A pension of up to 12%– We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance – With its own set of rewards and benefits Life Assurance – Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you’ve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About You About Us We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care. Plus, you get to join our 1.7 million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if we’re the right fit for you? We can’t wait. Unable to show this video due to your cookie preferences Diversity & Inclusion At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality’s approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. LI-Hybrid If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.