Company Description
IT Desktop and Asset Manager
Altrincham, Greater Manchester
£42,000 - £47,500 per annum (dependent on experience)
Full-time, Permanent | Hybrid Working (1–2 days from home)
Are you a strategic and hands-on IT professional with a passion for delivering high-quality service and driving efficiency? CCH Group is looking for an IT Desktop and Asset Manager to join our IT Service Delivery Team in Altrincham.
Job Description
In this vital role, you'll be responsible for overseeing and supporting all aspects of end-user computing and telephony, while leading the strategy and lifecycle management of IT assets across the business. From infrastructure equipment to software licensing, you'll ensure the effective management, control, and optimisation of our IT estate.
If you're a proactive problem-solver with a keen eye for detail and a drive to reduce inefficiencies, we’d love to hear from you
What you’ll be doing:
1. You’ll be responsible for line managing two team members, providing guidance, support, and regular performance feedback.
2. Leading the strategy for IT hardware and asset management across the business
3. Keeping our asset inventory accurate, up-to-date, and audit-ready
4. Improving systems and processes to reduce waste and drive efficiency
5. Supporting end users with desktop, hardware, and software issues
6. Managing IT equipment lifecycle, procurement, and stock levels
7. Producing insightful reports and identifying opportunities for cost savings
8. Collaborating with stakeholders to ensure smooth asset recovery and compliance
9. Creating clear documentation and supporting project delivery
Qualifications
What we’re looking for:
10. At least 3 years’ experience managing desktop systems and IT assets
11. Background in a fast-paced IT service environment
12. Confident working independently and managing vendors and suppliers
13. Skilled in maintaining large asset databases with a strong eye for data accuracy
14. Comfortable bringing fresh ideas and driving change across teams
15. Strong problem-solving skills with a proactive mindset
16. Solid knowledge of IT hardware, software, and licensing models
17. Hands-on experience with tools like SOTI (or similar MDM), Active Directory (on-prem & Azure), and SCCM
18. Excellent communication and stakeholder engagement skills