Job Title: Available Homes Officer Location: Norwich/Stevenage Employment Type: Full-time We are looking for an Available Homes Officer to manage the process of letting properties efficiently, ensuring minimal void periods and high-quality customer service. Key Responsibilities * Manage the letting of properties to minimise rental income loss. * Oversee the end of tenancy process and retain well-maintained tenancies where possible. * Collaborate with neighbourhood teams, repairs teams, contractors, and development teams to ensure properties are ready for letting within target timescales. * Advertise properties quickly, either directly or through local authorities, in line with nomination agreements. * Work with local authorities to ensure properties are offered to those most in need. * Manage shortlisting and arrange viewings efficiently. * Prepare tenancy agreements and arrange sign-ups, including in-notice viewings with current tenants. * Provide advice on local housing markets and demand levels for properties under review. * Offer housing options advice to customers nearing the end of their fixed-term tenancies. * Identify hard-to-let properties and contribute to solutions. * Activate tenancies post-sign-up and process documentation accurately and on time. Skills and Attributes * Customer-focused with strong teamwork skills. * Solution-oriented with a focus on achievi...