Job Summary:
Customer Service Representative - German Speaker Needed
We are seeking a dedicated and experienced Customer Service Advisor to join our team in a full-time and permanent capacity. The ideal candidate will have prior experience in a similar role and excellent communication skills.
Key Responsibilities:
* Providing top-quality customer service through inbound and outbound calls
* Resolving customer queries and issues efficiently
* Taking orders and bookings via external and internal calls
* Managing email queries in a timely manner
Requirements:
* Prior experience in a similar role (preferred but not essential)
* Customer service experience (preferred but not essential)
* Self-motivation and a 'can do' attitude
* German fluency
* Computer literacy
Available shifts:
Shift 1 - 5 week rotation (Late Sat) - £26,575
Shift 2 - 5 week rotation (Standard) £26,500
Additional benefits include:
* Contributory pension scheme
* Opportunity to buy & sell holiday
* Gym membership discounts
* Contributory hospital and health cash plan
* Cycle2Work scheme
* Eye care vouchers
* Free monthly nutritional and personal care products
* Life assurance
* Discounts at leading brands and retailers