Customer Service Advisor - Newcastle - Temporary, permanent after 6 months!My Client is looking for enthusiastic individuals to join their team of Customer Service Advisors, where customers are at the heart of everything they do. Is this you?● Do you have a passion for simplifying processes and making things easier for customers?● Do you enjoy tackling more complex customer requests, working alongside colleagues fromdifferent departments to find solutions?● Do you take pride in knowing you’ve helped achieve the right outcome for a customer, especiallywhen you get it right the first time?If so, this could be the perfect role for you!What we’re looking for in our Customer Service Advisors:● Friendly, helpful individuals who are passionate about delivering outstanding customer service.● Comfortable working in a fast-paced environment, while following established processes.● Detail-oriented with a strong focus on keeping customer records accurate and up to date.● Responsible and capable of managing customer information in line with GDPR guidelines.● A team player who enjoys collaborating with others to deliver excellent service and identifyopportunities for improvement.● Driven to meet key performance indicators and contribute to the team’s success.Additional information● Location - Newcastle (Cobalt Business Park)● Pay Rate: £15 / per hour PAYE● The working hours are between 8am and 10pm, Monday to Sunday – we usually work a 6-8week shift rotation so that you can plan around shifts with plenty of notice. There is someevening and weekend work, but these shifts are shared out amongst all colleagues.● Competitive benefit package consisting of private medical insurance, gym membership discounts,contributory pension scheme, 25 days of annual leave.