At Pret, We Believe in Growing Good Things.
Growth is at the heart of everything we do. From the freshly hand-made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths.
What We're Looking For
This person will help us to empower learning at Pret, by working closely with the Academy and Learning team, and wider business stakeholders, to design, deliver, and facilitate awesome learning journeys for our people. No project is too big or too small, and so you'll dive headfirst into: end to end learning design for blended environments and experiences, creation of job aids and/or resources, filming and editing of video learning content, blended learning journeys that bring forward light-bulb moments, and much more. From multi-year projects, to 1 day workshops, you'll have an opportunity to make a big impact at Pret, and set the stage for future learning to come.
Key Info:
This role is offered on a hybrid basis, with up to 3 days in our London offices and 2 days at home per week.
* Learning Design: Leverage your design expertise to create engaging and impactful learning journeys that blend digital, virtual, and in-person experiences that enable our teams to own what they do, grow their skill set (technical & behavioural), and feel confident to do the right thing.
* Digital Expertise: Lead the charge for digital learning at Pret, utilising the tools and resources at your disposal to create scalable, inspirational, and game-changing digital learning that meets our people where they are. Experience connecting with 'front-line'/'deskless'/'hands-on' colleagues is a must.
* Learning Delivery: Leverage your facilitation expertise to deliver engaging and impactful learning journeys that enable our teams to own what they do, grow their skill set (technical & behavioural), and feel confident to do the right thing.
* Presentation Power: Comfortable speaking in front of audiences of different levels of ability, seniority, and confidence, you'll be the face of the Pret Academy – helping our teams to learn and grow as they progress with us.
* Learning Analysis: Stay curious and always ask why, ensuring any learning we create is backed by data-driven outcomes, real business needs, and in alignment with our 2030 vision. Track, report on, and evaluate learning outcomes to prove/disprove learning success, driving future solutions or iterations as a result.
* Workshop Management: Own your assigned workshops as the subject matter expert for learning, championing the learner in everything you do. Make sure you're always set up for success by working with our Academy Coordinator to ensure you've always got printed delegate materials, sign-in sheets, and workbooks; and record attendance of delegates on our LMS so we can progress their learning journeys in the very best way.
* Learning Experiments: Be unafraid to try new things, experiment with different modalities, and change as you go.
* Stakeholder Management: Build amazing relationships across Pret that connect you with subject matter experts, to drive learning that's aligned to true business needs. Hold the confidence to keep the learner in mind, and positively challenge when needed, to bring the best result for all.
* Project Management: Own your assigned projects as the subject matter expert for learning, championing the learner in everything you do, and delivering to project scope, deadlines, and budget with awesome solutions.
About You
* Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
* Bring your passion: share our passion for exceptional customer, learner, and human experiences.
* Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.
* Add technical skills required:
* Experience in using digital learning design tools (we currently use Elucidat, Synthesia, and Adobe Creative Cloud).
* Experience designing, and delivering, blended learning experiences for a dispersed, deskless audience.
* Understanding LMS systems (we currently use Cornerstone), or a willingness to learn
We offer
* Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista-made drinks a day, and 50% off everything else (food, snacks, bottled drinks – the lot).
A few more perks
* Up to 38 days of holiday including (flexi) Bank Holidays
* Free private medical cover, with the option to add family or partner at an additional cost
* 4% of your pension contribution matched by Pret
* Life assurance at 3x annual salary
* Loyalty award for 5, 10, 15, 20 years' service
* Flexi-time and hybrid working (3 days in the office, two days at home)
* Lifestyle savings
* Season ticket loans
* Healthcare cash plan
* Financial wellbeing provisions
* Free mortgage services
* Sabbatical after 3 years
* Opportunities to support our charity, The Pret Foundation
We also offer
* Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring.
* Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
* Pace and variety – Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot
* At Pret, we're proud to make a positive impact through The Pret Foundation. From tackling homelessness to reducing food waste, you'll be part of meaningful change in your community and beyond.
Our values
* Happy Teams Happy Customers
* Amazing Standards Every day
* Never Standing Still
* Doing The Right Thing
Deadline to apply for this role: 11 th October 2025 (potential to close earlier depending on application volume)
We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.