Credit controller

Credit Controller

🌍 Westbury

💰 £12.71ph

⏰ Mon – Fri - 9:00 - 5:30 (40 hours)


📓 Your Role's Purpose

Rygor Group is looking for an organised and detail‑focused Credit Controller to join our Finance team. This role is central to ensuring effective cash flow, maintaining strong customer relationships, and supporting the wider business through robust credit control practices.

You’ll be responsible for managing customer accounts, monitoring aged debt, and proactively handling collections. The role also involves accurate cash allocation, account reconciliation, and resolving account queries in a timely and professional manner. You’ll work confidently with customers to secure payment, while prioritising higher‑risk and overdue debts effectively.

We’re looking for someone with a strong understanding of credit control and accounts receivable, a high level of accuracy when reviewing financial information, and good working knowledge of Microsoft Excel. You’ll be confident, professional, and organised, with the ability to balance priorities in a busy environment.


💡Where You’ll Add Value

Key Tasks

* Manage customer accounts and credit limits in line with company policy
* Monitor, review and actively pursue aged debt
* Proactively contact customers to secure payment and resolve queries
* Allocate incoming cash accurately and perform regular account reconciliations
* Prioritise high‑risk and overdue debts to minimise exposure
* Liaise with internal teams to resolve billing or account discrepancies
* Maintain accurate records and ensure compliance with internal procedures


⚙️ Skills & Behaviours Required for this Role:

* Exceptional Attention to Detail: Accuracy is non-negotiable. You take pride in getting things right the first time and don’t let small errors slip through.
* Resilient: You stay organised and composed when workloads increase or priorities shift. Busy periods motivate you rather than overwhelm you.
* Collaborative & Confident Communicator: You work effectively with others across teams and levels of the organisation, building trust while maintaining standards.
* Experience managing customer accounts, aged debt and collections Knowledge of cash allocation and account reconciliation. Strong understanding of credit control processes and accounts receivable
* Communication: Confident and professional communicator when dealing with customers regarding payments
* Discreet & Professional: You maintain the highest level of confidentiality and integrity in all interactions.
* Growth Mindset: You actively look for ways to improve processes, develop your capability and contribute beyond your core responsibilities.


💙 Our Values & Behaviours

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. You can read more about our values and the behaviours on our website.



🏆Rewarding

I am grateful. I am courageous. I am curious.

✔️Reliable

I am honest. I am attentive. I am trustworthy.

🤝Respectful

I am inclusive. I am resilient. I am kind.


💼 Application & Interview Support

If you need support with your job application, we encourage you to explore our new Career Hub—a free resource designed to help you reach your career goals. The Career Hub offers valuable guidance on crafting standout applications, excelling in interviews, and providing support for those re-entering the workforce. Additionally, you can watch, and practice example interviews to ensure you’re fully prepared to ace yours! You can access the site here.

Research shows that some people are less likely to apply for a role unless they are 100% qualified. As long as you are experienced for the role and hold the necessary qualifications, we encourage you to apply, even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us!


🥳 Benefits for you

* An extra day off for your Birthday
* 23 days of annual leave per year PLUS Bank Holidays
* Four times death in service benefit.
* Internal Mentorship programme
* Working for WhatVan?’s ‘Van Dealer of the Year 2026’.
* Working for Motor Trader’s ‘Employer of the Year’.
* Working for an official Great Place to Work™️
* Working for a workplace which champions women.
* Awarded Armed Forces Covenant Silver Award (RLS)
* Working with our award-winning team – several of our team were recogniosed at the MT WIMT awards and we won silver at the internal communication and engagement awards for our new starter onboarding process.
* Auto-enrolment pension.
* Self-development journal
* Rygor Group Ranked 101 in SW Business Insider’s Top 500 Companies
* Enhanced Maternity and Paternity pay policies and return to work post mat-leave policy.
* Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
* Mental Health First Aiders.
* Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication.
* Annual appraisals programme and progression opportunities.
* Manufacturer training and access to our in-house training.
* Long service recognition and annual leave increase after 5 years’ service.
* Rygor Auto and Rygor Service Solutions are Maintenance Provision Rating Scheme (MPRS) accredited
* Branded uniform
* Charities of the Year programme, Army Sport sponsors and community engagement initiatives


💙 Our Values & Behaviours

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. “It’s a great place work, with lots of opportunities and great people to work with. I have progressed from being the Receptionist to now assisting with all aspects of health and safety in branch.” – Caroline



Rewarding

I am grateful. I am courageous. I am curious.

Reliable

I am honest. I am attentive. I am trustworthy.

Respectful

I am inclusive. I am resilient. I am kind.


🚛 About Rygor Group

We are an award-winning, multi-franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Our business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand-new Mercedes-Benz Passenger Car Aftersales facility in 2024.

Our commitment to excellence has earned us multiple industry and network awards, and in 2025, we were proud to be named Employer of the Year at the prestigious Motor Trader Awards. We also received the Silver award for our onboarding experience at the ICE awards, meaning that if you're considering a new career with Rygor, you can be confident you'll receive an award-winning induction and support from day one.

We’re officially a Great Place to Work™ (multiple years running) and our company culture truly reflects our core values: Rewarding, Reliable, and Respectful. Exceptional customer service is at the heart of what we do and so is creating an environment where our team can thrive.

Rygor Group comprises of a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs and coachbuilding. Through the hard work of our team members, we have secured our position as one of the UK’s top automotive Groups, with a turnover of circa £300m a year.

Rygor Auto consists of three renowned brands: Mercedes-Benz, SAIC Maxus, and Higer Buses. We are home to the largest UK dealer group for Mercedes-Benz Commercial vehicles, and also offer passenger car aftersales at select locations.

Rygor Plant is an official partner of Hyundai, Mecalac, and Dieci. We offer a diverse range of high-performance equipment designed to meet the demands of sectors including construction, agriculture, rail, roadworks, aggregates, and beyond.

Rygor Service Solutions is our independent fleet workshop division, specialising in full management of commercial vehicle fleets within customers premises, or totally mobile servicing solutions. We look after some of the UK’s largest fleets, including Tesco, Ocado, and Brakes. And are committed to keeping them on the road, serving their customers.

Rygor Land Systems supply vehicles and systems for military, humanitarian and security operations. With a dedicated and focused team that can provide exacting customers with the support required to deliver the capability needed by operational staff located in the harshest environments around the world.


✅ Hiring Process

* 🗎 We shortlist CVs online, so make sure to include information about yourself that makes you stand out
* 📞 A short screening call with our hiring manager or a member of our people team
* 🚶🏾 Come to site and meet the team, have a tour, and let’s have a chat so we can get to know each other better
* 🫱🏿‍🫲🏻 If your application is successful, we’ll be excited to make you an offer


DBS: Please be advised that successful applicants to Rygor or any of our associated businesses, may be subject to satisfactory completion of a DBS check prior to joining the business.