Overview
Sureserve provides market leading compliance and energy services across the UK, with close to 4000 employees and 20+ offices. We partner with housing associations and local authorities to deliver high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life positions us as a leader in the industry.
Roles and locations
* Sheffield x2
* Doncaster x1
* Start dates for successful applicants will be from 1st October
Role Overview
Maintain and repair heating systems in our clients\' properties ensuring that heating and hot water systems operate efficiently and safely, and that repairs are completed in a timely manner ensuring customer satisfaction. We are looking for someone self-motivated, professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You\'ll be working across a variety of environments and must be comfortable adapting to different settings and client needs.
Key Responsibilities
* Carry out service and maintenance works on a variety of domestic properties across the region
* Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards
* Communicate updates and progress of work, completing the required paperwork electronically and manually
* Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work
* Comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements
Skills & Experience
* Valid domestic and/or commercial gas qualifications. As a minimum, CCN1, CENWAT, HTR1, CKR1 (essential)
* Valid UK driving licence (essential)
* Previous practical experience in gas maintenance within a domestic capacity
* Solid understanding of gas safety regulations and industry standards
* Strong problem-solving skills and the ability to work independently
* A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants
What we offer
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve. Some of these include:
* £32,000-£38,000 + OTE (depending on experience)
* Company vehicle and fuel card supplied
* Uniform, PPE & mobile device supplied
* Contributory pension scheme
* Life assurance
* Private Healthcare (PMI)
* 20 days + Bank holidays (service based increasing holiday scheme)
* Enhanced maternity, paternity, adoption leave and other family friendly policies
* Sureserve Benefits Hub, accessing over 1000 retail discounts
* Virtual GP service, available for employees and immediate family
* Employee Assistance Programme (EAP)
* Bike2Work Scheme
* EV Car Scheme
* Employee engagement events and \"Employee Voice\" programmes
* Strong opportunities for career growth and development
* \"Sureserve Legends\" - celebrating the fantastic ways in which our employees live our values
Commitment to equal opportunities
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, religion or belief, disability, sex, sexual orientation, age, or veteran status. We are committed to developing talent at all levels, ensuring equality in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Reasonable Adjustments
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you need any adjustments please contact scnw.careers@sureserve.co.uk.
Pre-Employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.
Location: Sureserve Compliance North West Locations SCNW - Sheffield
Yearly salary: £32,000 - £38,000
Employment type: Full-time
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