Join to apply for the Community Housing Manager role at Places for People.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we’re looking for. Of course, experience and track record are important, but we’re more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise, we’re dedicated to creating inclusive and thriving communities for both our customers and employees.
More About Your Role
You will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from the Community Safety Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible. An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld, and budgets adhered to within a customer-focused framework. Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods.
Essential Criteria
* Social housing experience in a Community Housing Manager position.
* Communication skills.
* Capable customer delivery.
More About You
Excellent communication skills and a polite, courteous manner are paramount – you won’t be sat behind a desk or phone; you will be working closely with our customers and external agencies. You should be able to create and maintain effective working relationships, have experience working within a similar tenancy and estates management role, and possess up-to-date knowledge around housing and tenancy legislation and procedures. You must demonstrate tenacity, resilience, attention to detail and a commercial approach to your work, using initiative and a desire to contribute to positive change. Evidence of service delivery improvements is required. You will need to be a positive motivator with the ability to support others while working autonomously. A basic DBS check is mandatory for this role.
Benefits
* Competitive salary, with a salary review yearly.
* Pension with matched contributions up to 7%.
* Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave.
* Cashback plan for healthcare costs – up to £500 saving per year.
* A bonus scheme for all colleagues at 2%.
* Training and development.
* Extra perks including huge discounts and offers from shops, cinemas and much more.
What's Next?
If you meet the criteria and are ready to make the next step in your career, please follow our simple 5‑minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions, please email the recruitment team. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria. Indicate your interest in this scheme in your application.
Commitment to diversity and inclusion
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.
Safeguarding
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre‑employment checks, including DBS checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Armed Forces
We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
Disability Confident
We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has a substantial and long‑term negative effect on their ability to do daily activities.
Neurodivergent
Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self‑advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
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