* To manage the day to day running of the Corporate Clothing department in an efficient manner to best utilise the levels of resource.
* Develop and build relationships with both our customers and suppliers.
* This list of duties and responsibilities is not definitive, as you will be expected to take an active part in any of the department’s operation when and if requested by a member of the Management Team.
Role Responsibilities:
People Management
* To manage all staff within the department and to oversee the smooth and efficient running on a day-to-day basis.
* To recruit and select staff as required in line with the department’s requirements.
* Provide training and coaching to motivate employees to assist them in reaching both individual and departmental objectives.
* Monitor the performance of the team, conducting reviews and appraisals offering direction and development where required.
* Review and arrange staff annual leave applications ensuring that adequate staffing levels of the department at all times, in order that department operations are not adversely affected.
* Ensure accurate terms and conditions of employment are in place for all employees with the department.
* Ensure that employee attendance is monitored, conducting of return to work and absence review meetings as required.
* Ensure all team members complete GTES learning modules as scheduled.
* Ensure all Health & Safety audits are completed weekly / monthly.
System & Processes
* To conduct regular assessments of the department capabilities, systems and processes to ensure the best utilisation of the level of resource available.
* Conduct continuous assessment of the departments systems and processes ensuring that they remain effective and meaningful and Identify areas for improvement.
* Develop and implement new systems and procedures in line with both the department and wider business needs.
* Regularly review our delivery to promise (DTP) to ensure orders are delivered on time.
* To take control of the management of an effective system for enquiries, orders and back orders. Filing and maintenance of all artwork and origination files.
Stock Management
* Take responsibility for the Creation of raw material stock codes, locations and reorder levels and ensure that these are effectively maintained.
* To negotiate and develop relationships with suppliers for products and services.
* Processing of all damaged, lost and own use goods.
* Effective use of buying, progress and usage reports.
* Sourcing and supplier negotiation of alternative products.
* Identification and action to reduce slow moving/dead stocks.
* Conduct stocktaking annually in accordance with the company requirements.
Profile
* To heighten the profile and promote the Corporate Clothing Department through a combination of literature and exposure to the sales network outlining the services and capabilities that can be offered to our customers.
* In conjunction with senior management develop an effective business model for Corporate Clothing to ensure it meets targets set.
* Conduct market analysis of competitors, including benchmarking of prices and services.
* Increase the department’s profile within the Cromwell catalogue and other literature.
Budgets & Targets
* To take an active role in profitably growing the level of Corporate Clothing business within the group through effective business planning ensuring that all unnecessary costs are eliminated.
* Ensure that all costs within the department are effectively identified and recorded, continually identifying areas of improvement.
* Along with senior management take an active role in producing future budgets and targets.
* Monitoring of the department’s performance against agreed budgets and targets.
Role Requirements
Experience and Knowledge:
* Previous leadership/supervisor experience
* Proven experience of working in a contact centre or manufacturing environment with telephony service
* Ability to lead and develop your team to success through effective coaching and performance management
* Ability to identify challenges/problems and provide solutions for the benefit of the customer, and the team
* Effective verbal and written communications
* Strong stakeholder management and relationship building skills
* Proven IT skills including MS Office suite and data analysis
In return you will receive:
* Competitive annual leave allowance with annual purchase scheme
* Company Funded Healthcare Cash Plan
* Yearly company bonus
* Cycle to work scheme
* Commitment to employee development plans
* 24/7 Wellbeing and Employee Support”
* Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.
About Cromwell
Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.
We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.
Cromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.
Information for Recruitment Agencies
We always prefer to recruit candidates direct to our business and first, and foremost believe in promoting talent from within whenever possible.
We do not accept speculative approaches including CVs and candidate profiles sent direct to Managers, by receipt of any such email or correspondence, we do not agree to terms and conditions. Any speculative CVs will be considered our own and we will not pay any agency fees.
We have a PSL and those on this will have access to our portal to accept CVs. Should you want to be considered for our PSL, please emailtalentacquisition@cromwell.co.uk
65 Chartwell Drive, Wigston, Leics, UK, LE18 2FS
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