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Customer Service Advisor (Spennymoor), Spennymoor
Client:
EE
Location:
Spennymoor
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Where: Darlington
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Shifts: The department is open from 08:00am until 06:00pm, so no late evening shifts and only one weekend in three!
Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or the life skills built over years of building relationships. If so, you possess transferable skills to succeed in a Payment Support role with EE.
Join our Payment Support Team in Darlington to support and guide customers during difficult times. Whether it’s helping with billing queries, assisting those behind on payments, or other needs, with our training, you'll become the expert they need. Every interaction aims to deliver a personal and excellent service.
We understand life is dynamic, and this role is designed with flexibility in mind. We support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave—up to 2 weeks off for carers supporting family or friends.
* Family Leave—equalized maternity, paternity, and adoption leave, with 18 weeks full pay and 8 weeks half pay in the first year.
* Huge discounts on EE & BT products, saving hundreds of pounds annually.
* Support for career development to help you achieve your professional goals.
* Season Ticket Travel Loan—funds upfront for your travel expenses.
* Volunteering days to give back to your community.
* Optional private healthcare and dental insurance for you and your family.
We offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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