This role is about making integration work in the real world, not just on paper.
You’ll be leading the integration of an established Irish organisation into a UK-led service operations model. The Irish business has operated independently for years, with its own leadership dynamics, ways of working, and ServiceNow environment. From mid-year, it transitions into a single operating model.
The technical platform consolidation is being delivered by a third party. Your focus is on everything around it. People, behaviours, governance, decision making, and ensuring the integration feels intentional rather than imposed.
This is not a delivery-by-spreadsheet role. It requires judgement, presence, and the ability to spot tension early and address it constructively.
Why this role stands out
* Human-centred integration
The success of this programme hinges on trust, alignment, and how change is handled, not just process compliance.
* Meaningful stakeholder engagement
You will spend time on site in Ireland early on to build strong relationships with senior leadership, before moving into a steady travel rhythm.
* Real ownership and influence
You will work closely with senior programme leadership, with clear accountability for outcomes rather than task execution.
* High-growth consulting environment
Join a young but experienced consultancy built by leaders with a strong track record of scaling complex delivery organisations.
What you’ll be responsible for
* Owning and driving the end-to-end integration plan across service operations and governance
* Shaping and delivering a clear change narrative that brings teams with you
* Managing senior stakeholders across UK and Ireland with sensitivity and credibility
* Coordinating closely with the ServiceNow delivery partner to ensure non-technical impacts are addressed
* Identifying friction early and resolving issues pragmatically without unnecessary escalation
* Maintaining strong programme discipline across risks, dependencies, decisions, and communications
What we’re looking for
Essential
* 10+ years’ experience as a Senior Project Manager leading complex change or integration programmes
* Proven ability to operate in politically complex, multi-entity environments
* Strong understanding of service operations and infrastructure-led organisations
* Excellent programme hygiene across RAID, governance, stakeholder management, and decision making
* Comfortable leading the people side of integration and change
* British citizenship with full right to work in the UK
Nice to have
* Experience with M&A or post-acquisition integrations
* Exposure to ServiceNow environments
* Background in regulated or enterprise-scale organisations
Contract details
* Initial contract with strong likelihood of extension
* Start ASAP
* London-based with regular travel to Ireland, particularly in the early phase
* Travel and expenses covered
* IR35 status to be confirmed
If you’re a senior project manager who thrives in complex, people-led integration work and wants genuine ownership rather than just delivery oversight, this is worth a conversation.