Ellesmere Port Library, CH65 0BG Salary : £12.21 ph PAYE
This role provides administrative support to clients and internal teams across the contract. Responsibilities include managing day-to-day admin tasks, databases, access passes, post handling, reception cover, and meeting support. The role works closely with supervisors and management to ensure services meet contract KPIs, compliance standards, and customer expectations. The position is part-time, 30 hours per week, Tuesday to Friday.
Manage day-to-day administrative tasks including postal scanning, forwarding, and database maintenance.
Issue and manage ID badges, access fobs, print cards, site keys, and community service bookings.
Support end-of-month reporting by capturing data such as overtime and site audit information.
Ensure office facilities are fully stocked, compliant, and operational at all times.
Provide financial administrative support, including tracking purchase orders and cleaning requests.
Work closely with Supervisors and the Soft FM Manager to ensure compliance, service delivery, and customer satisfaction.
Proficiency in Microsoft Outlook, Word, and Excel.
Confidence in building and maintaining relationships with stakeholders at all levels.
Flexible, adaptable, and proactive approach to problem-solving.
Understanding of compliance, health & safety, and service delivery standards within a contractual environment.