Join a leading global property company that operates within BTR as the Assistant Resident Services Manager. This is a full-time position, 40hrs, working 5 days over 7. The salary is up to £32,000 + 10% discretionary bonus. Role is based in Reading, Berkshire. The role:The Assistant Resident Services Manager will be based on a BTR scheme in Reading and will provide lettings and property management services.Responsibilities of the BTR Assistant Resident Services Manager include:
* Be the first point of contact from enquiry stage, viewing the property through to resident move in.
* Ensure a high level of customer service is provided to residents at all times.
* Create a sense of community within the development.
* Ensure communal areas and available apartments are well presented.
* Report building issues to the relevant member of the team.
* Respond to rental enquiries.
* Complete applicant vetting.
* Processing offers and completing tenancy documentation.
* Coordinate contractor appointments.
* Organise minor works.
* Complete check in and check out reports.
The person:
* Strong customer service skills.
* Positive, can do attitude.
* Common sense approach.
* Outgoing, warm, friendly personality.
* Excellent written and spoken etiquette.
If you’re interested in the BTR Assistant Resident Service...