BodyScape - Spa Therapist
Apply to join BodyScape at Andras Hotels (Belfast). BodySpa is a prestigious spa located within Crowne Plaza Belfast, offering relaxation and rejuvenation, partnered with TEMPLESPA.
About Us
BodySpa is operated by Andras House Ltd, the largest hotel group in Northern Ireland. We are committed to excellence in service and guest experience.
What is the job?
As a Spa Therapist at BodySpa, you will deliver exceptional wellness treatments that promote relaxation, rejuvenation, and overall well‑being for our clients. With your expertise, professionalism, and warm approach, you will help create a calming and luxurious experience for every guest.
You will receive exclusive training from TEMPLESPA, equipping you with in‑depth knowledge of their award‑winning treatments and products. Ongoing training and development opportunities will be provided to help you grow and refine your skills.
In addition to delivering treatments, you will play a key role in maximising spa revenue through the proactive recommendation and retailing of TEMPLESPA products, ensuring clients can continue their wellness journey at home.
Hours
40 hours per week.
Pay
£13.52 per hour.
What We Offer
* TEMPLESPA in‑depth product and treatment training
* Product Sales Bonus Incentive
* Discounted hotel rates at six thousand hotels worldwide
* Health Care Cash Plan
* Diamond membership of Kingsbridge Hospital Group
* Enhanced Pension Scheme
* Enhanced Maternity Pay
* Enhanced Paternity Pay
* Cycle to work
* Recruit a friend scheme
* Employee Appreciation and Social Events
* Employee of the Month Award
* £20 for completion of FLOW training
* Increased Annual leave with service
* Communication and advice on Health and Wellbeing
* Free membership at BodyScape Health Club
* Andras Academy Training & Development Programmes & progression opportunities within the Andras Hotels Group
* Hotel Incentive Scheme
About The Role
* Deliver a wide range of high‑quality treatments such as massages, facials, body therapies, and specialist spa services using appropriate techniques and premium TEMPLESPA products to meet client needs and desired outcomes.
* Conduct thorough consultations to understand each client’s individual needs, concerns, and medical considerations, and offer expert advice on suitable treatments and aftercare.
* Maintain a clean, calm, and welcoming spa environment, ensuring all treatment areas meet the highest standards of hygiene and presentation at all times.
* Record accurate client information and treatment notes, including recommendations for future care and home routines.
* Provide exceptional customer service, build genuine rapport with guests, and ensure every visit exceeds expectations.
* Promote TEMPLESPA products, spa packages, and memberships, offering tailored recommendations to help clients maintain wellness between visits and contribute to revenue growth.
* Stay current with industry trends and techniques through continuous learning, professional development, and training opportunities provided by BodySpa and TEMPLESPA.
* Work collaboratively with your team to ensure seamless spa operations, supporting each other to deliver outstanding guest experiences.
Required Criteria
* Recognised qualification in spa/beauty therapy: NVQ Level 3, ITEC, CIBTAC, CIDESCO, or an equivalent beauty and massage therapy qualification.
* At least 1 year of experience working as a Spa or Beauty Therapist, ideally within a hotel spa or destination spa environment.
* Strong knowledge of spa and beauty treatments, techniques, and professional‑grade products.
* Sound understanding of anatomy, physiology, and skin care principles.
* Exceptional customer service skills with a warm, friendly, and professional manner.
* Excellent communication skills both with clients and within a team setting.
* Outstanding time‑management and organisational skills, with the ability to manage back‑to‑back appointments calmly and efficiently.
* High attention to detail and a strong commitment to delivering consistently high‑quality treatments.
Our Values
We genuinely care about people, and we show this through living the Andras Hotels behaviours: teamwork, positive attitude, commitment, diversity and respect, and integrity.
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