Working Hours: 2 x 12.5 hours per week, permanent Loughborough Town Hall is an award-winning, receiving house Theatre, Art gallery and venue, set in the heart of Charnwood in Leicestershire and welcoming over 100,000 people per year.
Hosting over 250 performances and events per year, including an award-winning annual pantomime, Loughborough Town Hall has a varied programme attracting nationally acclaimed acts and productions across the world of comedy, drama, musical theatre, and beyond.
Working as part of the Box office, you will be the welcoming face of Loughborough Town Hall for our audience members, ensuring they receive excellent customer service throughout their visit.
On any given day, you will deliver a high standard of customer service. Day to day tasks will include welcoming customers, advising on show availability and content, processing payments, dealing with customer communication and supporting the box office manager.
IT literacy is essential alongside an openness to learn new processes.
Preference will be given to candidates with previous experience in using ticketing booking systems (notably spektix), although full training will still be provided.
You will need a friendly and approachable manner and excellent communication skills. Working as part of an enthusiastic team, you will have good problem-solving skills and the ability to multi-task in a busy and bustling environment.
The nature of the work will require flexibility across a busy programme of shows and events, involving evening and weekend working.
For any questions regarding the role, please contact Jade Milton email jade.milton@charnwood.gov.uk
No agency enquiries please. Recently unsuccessful candidates need not apply.
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