Location: Pulborough Salary: Up to £28,000 Hours: 6am - 2pm | 2pm - 10pm rota basis Step up. Stand out. Support your team Join us at Caremark Pulborough as a Field Care Supervisor (also known as Senior Carer, Care Supervisor, Care Team Leader). Be the go-to person your team can count on. You’ll keep care standards high, solve problems on the spot, and inspire your Care Assistants to deliver their very best every time. What we offer £25,000 – £28,000 per year (based on experience) Company car, mobile phone, laptop and tablet Paid mileage & fuel allowance Refer a friend bonus Paid annual leave Fully funded Level 5 Health & Social Care qualification Pension scheme Employee of the month / long standing service awards A varied and meaningful role that offers personal development and the opportunity to build leadership experience A welcoming, supportive team culture where you’re never left to face challenges alone Working hours This role operates on a two-week rota. Week 1: 06:00–14:00 Monday to Friday, weekend off. Week 2: 14:00–22:00 on Monday, Wednesday and Thursday, with on-call cover on Saturday and Sunday from 06:00–22:00 for emergency calls, urgent visits and routine FCS duties. Full-time 40 hours per week. You may occasionally be asked to provide weekday on-call cover (17:00–22:00) during staff sickness or annual leave. About the role Carry out care reviews, needs assessments and risk assessments with compassion and clarity Create tailored person-centred care plans Support and mentor Care Assistants in the field Ensure care delivery is safe and in line with customer preferences Keep care documentation clear, up to date and compliant. Field Care Supervisors are responsible for the efficient running of their own specific, defined areas and should vary their hours of work in order to effectively monitor and support all Care assistants and customers. Field Care Supervisors should spend approximately 95% of their working week in the field with the remaining 5% being spent in the office in order to complete the necessary administrative duties. Our Expectations of you We’re looking for someone who is values-driven, an excellent communicator, highly motivated, and well-organised, with strong leadership skills and a genuine passion for delivering high-quality, efficient care. At least 2 years’ experience in a care setting (home care preferred) Minimum of Level 3 Health & Social Care qualification A full UK driving licence Participate in the out-of-hours on-call rota to respond to emergencies and ensure service continuity Strong written and verbal communication skills Compassionate and calm under pressure Confident using Microsoft Office, care planning and other systems (Access/People Planner) Knowledge of CQC standards and regulatory compliance Knowledge of safeguarding protocols and incident reporting procedures. Why Join Caremark Pulborough and Horsham? At Caremark Pulborough and Horsham, we believe in delivering care that truly makes a difference. Our mission is to provide the highest quality home care, enabling people to live independently and with dignity in their own homes. We are guided by values of compassion, integrity, and respect, and we foster a culture where every team member feels valued, supported, and empowered to grow. We’re excited to hear from you – apply today! For more information about our community and updates, please visit our news page. For additional resources on working in care, you can visit: Skills for Care – Comprehensive guidance on training and qualifications in the care sector. Care Quality Commission (CQC) – The regulator of health and social care in England, providing information on care standards. ️INDPULCA