Role:
Field Service Engineer
Rate:
£20.94
Hours:
40 per week
Travel:
East Anglia:(Ideally located East of Cambridge)
Benefits:
Van + Fuel Card
Private Pension
Role Overview:
To maintain, repair and promote products on site and in a workshop environment.
Company Overview:
A leading manufacturer specializing in plant equipment, known for its innovation and reliability in construction and earthworks.
Key Responsibilities:
* Ensure all repair / maintenance work is carried out to the highest level.
* Support customers with issues and defects on Technology Solutions.
* Communicate with customer regarding the progress of repair work and any machine defects
* To make sure that job reports are raised and processed when work is complete.
* Ensure all work is carried out in accordance to our Health and Safety Policy.
* Ensure parts needed / defects to machines are reported to the Service Supervisor / Service & Solutions Department
* Ensure Service vehicle is kept in good clean condition and serviced when needed.
* Support Sales Team with machine demonstrations, handovers and installations
* Carry out technical training for dealers and customers
* Identify any upselling potential for services, parts and machines
Requirements:
* 5 Years industry experience on construction plant
* NVQ 2 or above in construction plant (or equivalent)
* Holds a clean drivers license (minimum 3 years)
* Strong electrical and hydraulic knowledge
* Good customer service and communication skills