Job Description
The Company
Join a global leader in financial data and technology, supporting the professionals and institutions that power global markets. The business connects decision-makers to fast, secure, real-time information through advanced software and hardware solutions used across capital markets, asset management and financial services.
This is a truly international organisation with a collaborative culture — where curiosity, diversity and learning are prioritised.
The Role: Graduate Customer Support Specialist
If you are passionate about finance and technology — and love the challenge of helping users solve problems in high-pressure environments — this role offers a fast-track start to a rewarding career.
Key Criteria
To be considered, candidates must:
✓ Be graduating or graduated within the last 2 years
✓ Be fluent in German + English
✓ Have the right to work (or be eligible under New Entrant sponsorship)
✓ Show interest in fintech and financial markets
✓ Demonstrate strong customer-service communication skills
✓ Be able to start from January 2026 onwards
You will:
1. Provide front-line support to financial clients (phone + IM)
2. Troubleshoot software and hardware...