Manager of Operations – Nights
Location: Wrexham
Hours: Permanent Nights. 10pm–6am, Monday to Friday
Salary: £40,000 + overtime available (including enhanced Sunday night rates)
Join our client in Wrexham as a Night‑Shift Operational Leader
We’re looking for a confident, driven, and experienced Manager of Operations – working Nights to take full ownership of our night‑time team performance within a fast‑paced cold store and logistics environment.
This is an opportunity for someone who thrives on responsibility, leads with authority, and can balance hands‑on involvement with strategic oversight.
You will be the senior operational presence on nights, ensuring safe, smooth, and high‑quality running of the site, while acting as the key link between the night shift teams and the Site Manager.
What You’ll Be Responsible For
Operational Leadership
* Take full accountability for night‑time operations.
* Lead and support Cold Store Operators across multiple shift patterns.
* Provide strong leadership presence on the warehouse floor.
* Ensure smooth workflow, performance, safety and accuracy.
* Act as the Night Shift Manager, reporting directly to Dave (Site Manager).
* Hands‑on support when required (Counterbalance/Reach licences advantageous).
Customer Experience
* Work closely with Customer Service and Admin teams.
* Resolve issues quickly and professionally.
* Maintain excellent service levels for key customers.
* Attend customer performance reviews where required.
Quality, Safety & Culture
* Champion outstanding health & safety standards.
* Ensure compliance with food safety, temperature controls, and high-bay processes.
* Promote a safe, positive, and quality‑driven culture across the shift.
* Support LEAN, continuous improvement and 5S initiatives.
Operational Expertise
* Experience of logistics, warehousing, or cold store operations.
* Understanding of blast freezing, crystallisation, and food safety (preferred).
* Ability to balance operational oversight with strategic decision‑making.
People Management
* Lead, support, and mentor night-shift teams.
* Manage absences, performance, welfare and development.
* Ensure the Night Supervisor is supported and performing effectively.
* Promote progression, discipline, and a productive team culture.
Systems & Reporting
* Confident using Microsoft Office and warehouse management systems.
* Provide accurate reporting to the Site Manager.
* Support site improvement plans and operational projects.
What We’re Looking For
* Experience as a Shift Manager or Operations Manager (logistics preferred).
* A leader with confidence, presence and strong communication.
* Someone who can switch seamlessly between warehouse floor and management responsibilities.
* Highly organised, detail-focused, and calm under pressure.
* A solutions-focused mindset with a drive to go above and beyond.
* FLT Licence desirable
Why Join Us?
* Stable Monday–Friday Night Shift
* Strong salary of upto £40,000
* Overtime opportunities (including Sunday premium)
* Autonomy, ownership and a clear leadership remit
* A chance to make a real impact on night‑time site performance