Insurance Bookings Coordinator (Automotive) We are one of the UK’s Largest Independent S.M.A.R.T Repair Companies. With customers based far and wide across the UK, our ever-growing business needs dependable people to join our successful office team at our Head Office in Orpington. The Job * Monday – Friday * 09:00 – 17:30 * £28,000 - £30,000 * Orpington BR6 Duties A successful candidate will be responsible for incoming bookings at our Orpington Bodyshop. * Entering Customer Repair Bookings on our Computer System - Full training will be given. * Dealing with customers (Trade / Retail / Insurance) * Liaising with our Diamond Cut Wheel division and all technicians for different processes either on the telephone, face-to-face or their tablet. * Updating the in house IT systems / using excel * Dealing with email enquiries and Whats apps * Scanning and filing documents * Dealing with customer / dealership complaints when appropriate * Assisting and completing estimates for customers / dealerships, taking payments, speaking with customers face to face. Experience * Microsoft Office * Customer service * Email management Requirements * Valid full UK driving licence – Need to drive to get to us (Country Lane) * Right to work in the UK * Strong customer service * Good time keeper * Basic maths and English required * Been in previous customer facing roles * Great attention to detail * Can work in a fast paced environment * Quick learner APPLY NOW FOR IMMEDIATE CONSIDERATION