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Customer service advisor

Liverpool (Merseyside)
Off Peak Limited
Customer service advisor
Posted: 12 January
Offer description

Location: On-Site

Schedule: Monday–Friday | Flexible Hours

Job Type: Full Time & Part Time

Experience Level: Entry Level – No Experience Required

Training: Full Paid Training Provided

About the Role

We're recruiting Customer Service Advisors to join our on-site team in a fast-moving, customer-focused environment. This is an entry-level opportunity designed for energetic, outgoing individuals who enjoy speaking with people and delivering great service.

No previous experience is required. You'll receive full paid training, structured support, and clear guidance from day one. If you're confident, motivated, and ready to start immediately, this role offers the chance to build valuable skills and grow quickly.

Key Responsibilities

* Handling customer enquiries in a professional and friendly manner
* Providing clear information and effective solutions
* Creating positive customer experiences at every interaction
* Accurately updating customer records and systems
* Working collaboratively within a high-energy team environment
* Representing the brand with confidence and professionalism

Who We're Looking For

This role is ideal for candidates who are:

* Confident communicators with a positive attitude
* Outgoing, approachable, and customer-focused
* Reliable and available Monday–Friday
* Looking for full-time or part-time work
* Motivated to learn and develop new skills
* School leavers, graduates, and career starters welcome

No customer service experience is required — attitude and enthusiasm matter most.

What We Offer

* Immediate start available
* Full paid training provided
* Flexible working hours (full time & part time)
* Consistent Monday–Friday schedule
* Supportive and social on-site team
* Clear progression and development opportunities
* Stable role with long-term potential

Why Join Us?

This is more than just a customer service job. It's an opportunity to build confidence, gain real-world experience, and develop transferable skills in communication, problem-solving, and teamwork. We're looking for driven individuals who bring energy, personality, and a genuine interest in customers.

If you're ambitious, people-focused, and ready to get started, we want to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: £14.00-£15.00 per hour

Benefits:

* Canteen
* Casual dress
* Company events
* Employee discount
* Free parking
* Gym membership
* Health & wellbeing programme
* Store discount

Work authorisation:

* United Kingdom (required)

Work Location: In person

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