Role: Strategy and Operations Manager (FMCG)
Project Context
You will work within a merchant operations function, reporting into a senior operations lead, to support and scale merchant-facing products and partnerships. The objective of the project is to improve merchant experience and unlock new value through operational excellence, data-driven insights, and cross-functional delivery.
Responsibilities:
* Manage merchant products and service partnerships from concept through to scaled playbooks
* Own and progress strategic partnerships, including go-to-market planning and pipeline follow-ups
* Identify and resolve friction points in the merchant journey, including operational and service issues
* Work cross-functionally with product, legal, marketing, sales, and operations teams to deliver improvements
Requirements
* 3–5 years’ experience in strategy, operations, or consulting roles
* Background in fast-paced tech, marketplace, or FMCG environments
* Strong ownership mindset with experience optimising complex operational processes
* Solid analytical capability, including spreadsheet modelling and comfort working with data
Details
* Start date: June 2026
* Duration: 4 Months
* Day rate: £200 PAYE
* Location: London ~ 3 days weekly