Home Instead Swindon & Vale of White Horse are a well-established, award-winning home care provider, supporting older people to live well and independently in the place they love most - their own home. We are proud to be a CQC ‘Outstanding’ rated provider, delivering exceptional care across Swindon, Highworth, Faringdon, the Vale of White Horse, and surrounding villages.
Job Description
Become a Universal Care Assistant - A Role Like No Other
Are you an experienced Care Assistant ready for something more varied, more rewarding, and more impactful?
We’re looking for a flexible, compassionate, and adaptable individual to join us as a Universal Care Assistant – known internally as a Universal Care Professional – a unique role designed for someone who thrives on variety and truly making a difference wherever they’re needed most.
This isn’t your typical care role. You’ll be at the heart of our service, stepping in to support clients across a range of care settings - ensuring no one is ever left without the exceptional care they deserve.
About the Role
As a Universal Care Assistant, you’ll provide high-quality care across a variety of services, including:
* Domiciliary (home) care visits
* Emergency and short-notice support
* Waking nights and sleep‑ins
* Temporary live‑in care placements
Your role will include:
* Delivering personal care with dignity and respect
* Supporting with daily routines and medication
* Preparing meals and providing companionship
* Adapting quickly to different clients and environments
* Being a reassuring, friendly presence in times of need
* £12.71 per hour for travel time
* Enhanced rates for waking nights
* £130 per day for live-in care assignments
* Guaranteed contracted hours for stability and security
Plus:
* Paid training and ongoing development opportunities as part of our Care Skills Academy
* Access to PayWise+ (get paid before payday)
* Free Blue Light Card & discounted fuel
* Supportive, close-knit team culture
* Access to our Wellbeing Hub
Why This Role Matters
As a Universal Care Assistant, you’ll play a vital role in ensuring our clients always receive consistent, high-quality care - even in unexpected or emergency situations.
You’ll be the person we rely on to step in, adapt, and make a difference when it matters most.
Who We’re Looking For
* Previous care experience (essential)
* A flexible and open-minded approach to different types of care
* Confidence working across a variety of settings and clients
* A calm, reliable, and proactive attitude
* Willingness to work a mix of shifts, including nights and live-in when required
* A driver with access to a vehicle (essential)
Ready to Take the Next Step?
If you’re looking for a role where you can grow, challenge yourself, and truly make an impact, this is your opportunity.
Join a team that values you, supports you, and empowers you to deliver outstanding care every single day.
Apply now and become a Universal Care Assistant – because every client deserves exceptional care, whenever they need it.
Find out more about us here: homeinstead.co.uk/swindon
Please note: This role is UK-based, and employment is subject to the right to work in the UK.
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