Position: Hire Desk Controller
Location: Hailsham, East Sussex (Hybrid working)
Salary: £27,000 - £35,000
Our client, a well-established and rapidly growing plant hire company in the South-East, is seeking an experienced Hire Desk Controller to join their operations team. They are offering Hybrid working arrangement and great progression opportunities.
Reporting to the Operations Manager, the successful candidate will be responsible for coordinating plant hire operations, managing bookings, and ensuring the efficient allocation of equipment to clients.
Hire Desk Controller Job Overview
Managing and scheduling plant hire bookings to ensure equipment availability aligns with client requirements
Maintaining accurate records of plant hire, including start/return dates, job locations, and client information
Liaising with site operators, drivers, and fleet managers to ensure smooth delivery and collection of equipment
Preparing hire agreements, invoices, and documentation for clients and internal use
Monitoring plant usage, maintenance schedules, and escalating any issues promptly
Acting as the first point of contact for client queries, resolving issues efficiently
Ensuring compliance with company policies, health & safety regulations, and plant hire standardsHire Desk Controller Job Requirements
Previous experience in plant hire, equipment hire, or logistics coordination is highly desirable
Excellent organisational and multitasking abilities
Strong verbal and written communication skills
Proficient in Microsoft Office and familiar with booking or fleet management systems
Ability to work under pressure and prioritise multiple tasks effectively
Customer-focused with high attention to detailHire Desk Controller Salary & Benefits
Salary - £27,000 - £35,000 DOE
Monday - Friday (day shift)
Hybrid working available
On-site parking
Supportive and professional working environment
Opportunities for career development within a growing and reputable organisationBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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