Job Title: Service Manager - Domestic Services
Location: Norfolk Contract Type: Fixed-Term - Initial 3 months, potential to extend to 6 monthsHours: Full-Time, 37.5 hours per weekRate: negotiable depending on experienceStart Date: ASAP (subject to clearance)
About the Role
We are urgently seeking an experienced Services Manager to manage a Domestic Services team. This temporary role is critical to the delivery of high-quality patient-facing cleaning services within a Hospital.
The successful candidate will take on day-to-day operational management and leadership of approximately 280 domestic staff who provide services 24/7. You will be expected to drive high standards of cleanliness, manage resources effectively, and oversee key performance areas, including sickness absence reviews, appraisals, training, and compliance monitoring.
Key Responsibilities
1. Lead and manage the Domestic Services team to ensure a clean and safe environment for patients, staff, and visitors
2. Ensure adherence to the National Cleaning Standards and local infection prevention control guidelines
3. Provide ongoing leadership and support to supervisors and domestic staff
4. Take responsibility for sickness absence mana...