Customer Service Representative
Daventry
Full-time
(£27,222 plus quarter bonus - OTE £29,000 )
Mon-Thurs office based, Fridays work from home
Overview
Our client is looking for a motivated and customer-focused individual to join their team as a Customer Service Representative.
Working alongside their field-based teams you will also be supporting new sales growth with existing accounts and also managing new leads.
Role
The role of Customer Service Representative is based in the heart of the business and is responsible for looking after the needs of specified customers in a geographical area.
Working closely with the Area Sales Manager and other departments, you will be responsible for ensuring customer retention, satisfaction, and account stability, as well as assisting to grow the business within the account
This is a key role which requires the highest level of considered customer service to be delivered.
Understanding and knowledge of the customer base is vital - from order patterns, to buying frequency, to the type of customer they are and th...