Overview
Sainsbury's Londonderry, Northern Ireland, United Kingdom
As one of our Online Assistants, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.
What you’ll be doing
* Picking and selecting the best quality products on the shop floor that online customers have ordered ready for delivery to their doorsteps – or providing substitutions when products are out of stock
* Using a handheld device planning your route around the store, choosing items to select and managing time
* Working behind the scenes handling customer queries, processing orders and helping to load the vans for Home Delivery Drivers
* Always ready to serve customers, answer questions and proactively offer help
* Building knowledge about products, services and promotions to provide recommendations
* Working flexibly across the store as required
Eligibility
* You must be above the school-leaver age in your country (school leaving age - GOV.UK)
* If shifts cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age
* You must have Right to Work eligibility in the UK
What makes a great Sainsbury’s Colleague
* Happy with early morning starts (most shifts start at 4am) and working in a fast-paced, physical and high-energy environment, often on your own but also thriving in a team
* Friendly and welcoming with a genuine enthusiasm for helping customers
* Enjoys solving problems, using initiative and taking responsibility for tasks
* Flexible and prepared to work across the store to a high standard; you’ll be trained in a variety of skills
* Comfortable learning to use new digital tools and technology and able to move shopping containers up to 15 kg
* Great attention to detail, keeping the store clean and organized to create the best shopping experience
Benefits
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays and 15% off at Argos every pay day
* Free food and hot drinks for colleagues in all stores
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave
* Pension – company-matched contributions (4–7.5%)
* Sainsbury’s share schemes – buy shares at discounted prices
* Shopping discounts on gym memberships, restaurants, holidays, vouchers and more
* Wellbeing support – including access to the Employee Assistance Programme
Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Inclusion and development
We are dedicated to being a truly inclusive retailer, where every colleague can reach their full potential and every customer feels welcome. We offer development opportunities, mentorship, training and career progression, and celebrate diversity through initiatives and events. If you would like to learn more about our commitment to inclusivity, please take a look here. If you require any reasonable adjustments during the application or interview stages, please let us know, and we will support you.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Marketing and Sales
Industries
* Retail
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