We're seeking an experienced and pro-active Neighbourhood Housing Officer on behalf of Onward Homes to support their North Liverpool team on a contract running until the end of September. This is an agile role, with frequent time spent on patch across North Liverpool, whilst there's no fixed office/home working split, you must be able to attend meetings and training in Liverpool City Centre when required. Key responsibilities: Manage low level ASB (including dog-related issues) and support community safety cases such as cuckooing with the Safer Neighbourhoods Team Lead on tenancy management, including breaches, safeguarding, arrears visits, and estate/communal inspections Let homes efficiently to reduce rent loss and provide responsive customer service, including face to face visits Maintain strong visibility in neighbourhoods, gather resident feedback and support neighbourhood sustainability Contribute to neighbourhood plans, deliver neighbourhood management activity and support environmental standards Build effective partnerships with local agencies and manage service charges, budgets, renewals and resident consultations What you'll need to succeed Strong experience in tenancy management including ASB within a social housing environment Confidence working in the community, including lone working and on your own initiative Strong communication and interpersonal skills Flexible and adaptable approach, happy to follow a no fixed office or WFH pattern Driving licence with access to your own vehicle and valid business insurance What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement Ongoing contract until end of Sept 2026 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk