Join to apply for the Service Advisor role at Lookers Motor Group Limited
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Join to apply for the Service Advisor role at Lookers Motor Group Limited
Glasgow Audi
8am - 5:30pm Monday to Friday. Saturday on Rota 8-1
OTE of £34,400
Lookers Glasgow Audi is recruiting for a dedicated Service Advisor to join our Aftersales Team which includes Service Advisors, Vehicle Technicians, and our friendly Aftersales Manager, Stephen Cane.
Responsibilities
1. Booking MOTs, services, and other repair work for customers.
2. Advising customers about warranty cover and upselling parts/accessories.
3. Liaising with the Aftersales department to schedule appointments.
4. Managing high customer volume, calls, and online bookings.
5. Informing customers of turnaround times and maintaining communication.
6. Maintaining accurate customer records and updating systems.
Qualifications
We seek energetic individuals with a warm personality, excellent communication skills, and a passion for customer service. Experience with Kerridge / ADP is advantageous. Ability to explain technical info clearly and work independently is essential. We welcome applicants with automotive industry experience and a customer service passion.
If interested, please apply today or contact us at michaeltaylor3@lookers.co.uk for more information.
About Us
Lookers is one of the UK’s top three motor vehicle retailers, representing 32 manufacturers across over 150 dealerships. We offer competitive salaries, benefits, and career development opportunities, including manufacturer training and annual awards. We are an equal opportunities employer committed to a discrimination-free, inclusive environment.
Successful applicants will undergo employment checks, including employment verification, address, credit, criminal record, and driving license checks as applicable.
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