Job ID
Date posted Sep. 17, 2025
Location Cambridge, United Kingdom
Category Software Engineering
As an experienced support engineer, you will join a small team to provide technical assistance and troubleshooting for a complex software stack (firmware, Linux, device drivers and applications) for a new range of Arm hardware devices aimed at AI use cases. You will be working with internal and external users, Arm's central support team as well as with engineering teams developing the product.
This team is part of the wider software group in Arm. Our mission is to ensure successful deployment of the Arm architecture into key software ecosystems. This role is based in our Cambridge office.
Responsibilities:
* Managing support cases to a successful resolution
* Contributing to documentation and knowledge articles
Required Skills and Experience:
* Knowledge on embedded Linux-based software stacks
* Experience in triaging, debugging, mitigating and resolving software issues (C/C++/assembly)
* Effective written and verbal communicator and able to collaborate well within and across teams
"Nice To Have" Skills and Experience:
* Awareness of Arm A- and M-class architectures
In Return:
This is an opportunity to join a new team in Arm's headquarters in Cambridge, UK You'll be working hands-on with the latest Arm technologies and have a direct impact on successfully deploying it into a variety of markets.
LI-ZN2
Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Hybrid Working at Arm
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Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.