A well-established company is seeking an organised and proactive Administrator to join their busy team. This is an excellent opportunity for someone with strong administration and customer service experience. Key Responsibilities: * Managing clients accounts and nd leaseholder enquiries via phone, email, and letter * Processing BACS payments, cheques, and direct debits * Preparing conveyancing and ground rent packs for property sales * Liaising with solicitors, mortgage companies, and leaseholders regarding accounts and disputes * Handling payment plans, arrears administration, and referrals to solicitors * Taking customer payments and maintaining accurate records * Supporting the wider property management team with general administration duties The Ideal Candidate: * Previous administration experience professional services preferred * Strong customer service and communication skills * Excellent attention to detail and organisational skills * Confident using Microsoft Office * Ability to prioritise workload and work to deadlines * Professional telephone manner * Able to work independently and as part of a team * Proactive and willing to learn This is a fixed-term maternity cover role, with potential for permanency subject to business need. If you are looking for a varied administration role within a growing property environment, apply today. Thank you for your ...