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Receptionist

Dorchester
George Albert Hotel
Receptionist
€40,000 - €60,000 a year
Posted: 10 May
Offer description

Shift and schedule – Working 5 out of 7 days a week Location – Dorchester DT2
Benefits

* Company pension
* Discounted or free food
* Free parking
* On-site parking


Full job description – RECEPTIONIST

Full and Part Time applications required. We are seeking a friendly, organized hotel receptionist to join our privately owned and managed hotel.
In this role, you will welcome guests to our hotel, make room, function and catering reservations and attend to guests’ needs or questions under the guidance of our Front of House Manager.

The ideal candidate will be committed to ensuring that guests experience an enjoyable stay and portray an excellent image of our hotel that leaves a positive impression.

Main Reception Duties and Responsibilities

* Greet hotel guests; answer any questions or concerns
* Provide a warm welcome and be proactive with the guests experience of the business
* Promote a culture of “nothing is too much trouble”
* Ensure all Daily/Weekly/Monthly departmental tasks are carried out
* Maintain a tidy front desk
* Operate our Oracle PMS, Microsoft Office programmes and phone systems
* Maintain excellent computer and book records
* Complete basic cashier and bookkeeping responsibilities as directed
* Liaise with other departments and staff to ensure the smooth running of the business
* Previous experience would be beneficial especially with Oracle PMS reservations but not essential as training will be given.
* Apart from some of the duties listed above, it is important that the successful applicant is prepared at times, to assist other team members in different departments.

Shifts

* You will be working 5 days out of 7 on a shift pattern to suit the needs of the business.
* Shifts are normally either 7 – 3 or 1 – 9 or 2 – 10.
* You will get 28 days of holiday including Bank Holidays.
* Own Transport is essential to travel to our rural location (DT29PW) as there is no public transport available. Please check out our stunning remote location before applying.

Schedule – Weekend availability
Supplemental pay types – Tips
Ability to commute/relocate – Dorchester, DT2 9PW: reliably commute or plan to relocate before starting work (required)
Education – GCSE or equivalent (preferred)
Work Location – In person

Email CV and Cover Letter to: Email: enquiries@gahotel.co.uk.

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