What You’ll Be Doing
* Install, commission, service and repair Intruder Alarms, CCTV, Access Control and Fire Alarm Systems.
* Complete PPMs, maintenance and reactive works to achieve high first‑time fix rates.
* Communicate effectively with Admin, Sales and Operations teams to ensure seamless scheduling.
* Upload documentation, certificates, photos and notes via our job management system.
* Maintain accurate van stock, tools and vehicle condition.
* Be part of the call‑out rota and occasionally provide remote support.
* Identify design issues or repeat faults and support continuous improvement.
Qualifications
* Proven experience with Intruder, CCTV, Access Control and Fire Systems.
* Strong fault‑finding and customer service skills.
* Good communication and timekeeping.
* Full UK Driving Licence.
* Ability to work both independently and as part of a team.
* To pass the NSI Gold standard vetting process.
* To pass the Enhanced DBS check (as we do service schools, care homes and hospitals).
* Poole regular travel, UK Driving licence essential.
Salary & Benefits
* £33k‑40k per year before overtime and call outs.
* Overtime available at enhanced rate.
* Travel time paid.
* Company van provided.
* Company laptop, mobile and specialist tools provided.
* Company Share Options issued yearly.
* Holiday starts at 20 days per annum, rising to 25 days per annum with years of service plus bank holidays.
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