A great opportunity for candidates experienced in credit hire recovery and litigation in an ever growing business.
Roles: -
* Preparing payment packs at the point hire concludes
* Negotiating settlement of outstanding losses with insurers directly, utilising technical knowledge to maximise the invoice recovery
* Comprehensively onboarding clients for the litigation process on matters that are unable to settle
* Liaising with Personal Injury firms and factoring companies on dual handled matters to exchange information and progress cases
The successful applicant will have/demonstrate: -
* Sound knowledge of both GTA and Non GTA hire processes
* Thorough knowledge of key Credit Hire issues and their respective arguments; such as need, rate, period etc
* Knowledge of governing case laws and their respective precedents
* Proven negotiation skills, both on the phone and via persuasive correspondence
* The ability to proactively manage a portfolio of (Apply online only) cases
* Carry out comprehensive reviews on a variety of case specific issues
* Accurately recording actions and updating MI
* A high level of customer service
* The ability to organise/prioritise work as needed to meet SLAs, customer expectations and business needs
Desirable attributes: -
* Use of Proclaim
* Working understanding of Personal injury cases pre and post OIC portal