Job Title: Scheduling Administrator (6-Month Contract) Location: Tunbridge Wells, Hours: Office Based - 8-5pm Monday - Friday Salary £28,700 per annum + Excellent Benefits Package including 25 days holiday (pro rata) and Bank Holidays, Pension, Life Insurance, +++ Are you a highly organised administrator with a knack for scheduling jobs and planning diaries? Do you thrive in a dynamic environment where you can make a real impact and work in a fast paced environment? If so, read on. What You'll Do: As a Scheduling Administrator, you will play a pivotal role in optimising service operations within this busy customer based team. Your primary responsibilities will include: Works Scheduling/Planning: Allocate the right trades for the job, ensuring they are given appropriate appointment slots and managing appointments geographically for travel efficiency. Immediate Scheduling: Schedule all works orders as soon as they are received through various channels (mailboxes, portal, and interactive planner) to meet target timescales and achieve contractual KPIs. Appointment Monitoring: Keep a close eye on the system to ensure that appointments are honored by the workforce. Manage all system administration, including completions, rejected appointments, and contractor information, promptly reporting any issues to your manager. Customer-Centric Service: Providing customer service and information update to customers. Appointment Coordinati...