Retail Operations Assistant: Hoxton Street Monster Supplies
Part-time, permanent contract
Working hours: 7.5 hours, Saturdays (10am – 6pm)
Salary: £13.85 per hour (London Living Wage)
Deadline for applications: midnight, Sunday 13th April 2025
We are seeking a Retail Operations Assistant to manage our shop on Saturdays, under the leadership of our Retail Manager. You will be solely responsible for all shop operations on Saturdays, occasionally supported by volunteers. Therefore, we are seeking applicants who are comfortable and motivated to engage customers and carry out operational tasks when lone working. You will need to be able to drive good sales performance and deliver a positive, fun and successful shopping experience for our customers.
You will also work with our Retail Manager to recruit and train our team of volunteer shopkeepers and fulfil online orders. We are seeking someone who can deliver excellent customer service, efficient online fulfilment, product building and re-stocking. You will help to drive sales, monitor performance, and keep the shop looking its most beastly.
This post is subject to an Enhanced DBS check, has a one-month probationary period and may be required to complete First Aid training.
Why join our team?
Hoxton Street Monster Supplies (HSMS) is the only shop in the world to cater to the everyday needs of every imaginable kind of monster. We have been serving London’s monster population (and the occasional human) since 1818. In 2020 we ranked no. 25 in Time Out’s 100 Best Shops in London.
We are a tiny team with big, hairy ambitions. Over the next three years, our plans include growing our sales and footfall, inventing more unique products, expanding our wholesale network, participating in trade shows and managing pop-up shops around London (this is why we need you!).
We will value your contributions and welcome your ideas for the shop. We are also keen to support your professional development and can explore opportunities with you.
Our approach to recruitment
We have a flexible and welcoming culture and are open to exploring needs and preferences as part of the recruitment process. Our programmes and shop proudly serve a diverse east London community. We particularly welcome candidates who define themselves as:
* Black, Black British Caribbean and Black British African
* Asian and Asian British
* Turkish
* From our local area (Hackney, Tower Hamlets and Islington)
To apply, please submit a brief covering letter (no more than two sides of A4) which outlines why you want the role and how your skills and experience match the person specification. Deadline for all applications is midnight Sunday 13th April. We hope to carry out interviews in person at the store on Wednesday 23rd April.
#J-18808-Ljbffr