Job Description
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. \n Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
\n We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. We’d love your help.
And we’ll support you all the way. \n The position is based in Copdock, Ipswich and working with justice, products and services. \n To provide 2nd line support customers using our applications. \n Deal directly with customers both electronically and on the phone \n Provide 2nd level investigation support for customer queries and incidents \n Execute allocated test scripts during the development of maintenance releases for software applications \n Support during the roll-out of applications \n User Training on site \n Enjoys helping people; \n Computer literate to a basic level; \n Single Private Medical Cover (with the option to select family cover at an additional cost)\n25 days paid holiday (includes 3 company ...