Montcalm Collection
At Montcalm Collection,
we believe that timeless style and genuine hospitality are more than just
values, they’re a way of life. Our people are the heart of our hotels:
passionate individuals working together as a team, united by an unwavering
commitment to providing first-class personal service.
Our collection spans
some of London’s most storied buildings, from elegant Georgian townhouses and
an 18th-century brewery to a historic head office and a contemporary
architectural landmark. Each hotel has its own unique story, and within every
one, our team create unforgettable experiences for our guests.
While our walls speak
of history, it’s our people, their ambition, and their creativity, that shapes
our future.
Join us, and become
part of a culture that celebrates individuality, nurtures potential, and
upholds the very highest standards of the art of hospitality.
Why Join Montcalm Collection
* Competitive salary that reflects your talent, contribution,
and potential.
* Generous holiday allowance, starting at 28 days (including
bank holidays) and increasing with service—supporting your life beyond work.
* Paid birthday leave, so you can celebrate your special day
your way.
* We celebrate life’s milestones with you, offering generous
gifts and financial support for special occasions such as weddings and the
arrival of a new baby.
* Comprehensive wellbeing support, including free access to
our Employee Assistance Programme provided by Hospitality Action, offering
confidential support, wellbeing resources, and free legal advice.
* Tailored wellbeing experiences, from yoga sessions and life
coaching to wellbeing workshops designed to support both mind and body.
* Cashback healthcare plan, covering dental, optical,
physiotherapy, and alternative treatments—helping you stay at your best.
* Cycle to Work scheme, supporting a healthier and more
sustainable lifestyle.
* Preferential gym membership rates, helping you maintain your
health and vitality.
* Continuous learning and development opportunities, from
hands-on training to leadership masterclasses—empowering your career growth.
* Paid volunteering day, giving you the opportunity to support
a charity close to your heart.
* Employee referral programme, rewarding you for bringing
great talent into our teams.
* Complimentary meals on duty in our team restaurant.
* Exclusive room rate discounts across the Montcalm
Collection.
* International hotel discounts through Marriott Bonvoy,
giving you access to exceptional global experiences.
* City-wide discounts and perks, with savings across retail,
entertainment, essential services, fashion, and more.
* Recognition programmes, including vouchers and curated
rewards that celebrate excellence and individuality.
* Elegant annual celebrations and social events, bringing our
teams together to connect and celebrate in style.
Overview
The Cluster Revenue Manager is responsible for managing the
day-to-day operations of the revenue department across a portfolio of Montcalm
Collection hotels. This role ensures optimal pricing, inventory management, and
revenue maximisation across all properties in the cluster. The Cluster Revenue
Manager provides strategic guidance, analyses booking trends, and coaches
hotel-level teams to achieve revenue targets while maintaining market
competitiveness and brand positioning.
Responsibilities
* Manage day-to-day revenue operations for assigned hotel
portfolio.
* Yield daily, weekly, and monthly hotel pricing and ensure
rate parity across distribution channels.
* Provide strategic rate recommendations to internal teams and
external clients.
* Manage extranets, load FIT allocations, and handle group
enquiries and quotes.
* Optimise hotel inventory and control overbooking levels to
maximise room revenue.
* Monitor and control distribution channels (GDS, third-party
internet companies) and rate returns.
* Analyse promotional rate performance and business mix to
ensure optimal sales strategy.
* Conduct year-to-date and monthly business analysis, tracking
occupancy, ADR, and room revenue.
* Forecast daily, weekly, monthly, and annual revenue while
accounting for events and market conditions.
* Design and maintain action plans for each hotel,
incentivising demand by segment and following up weekly.
* Optimise total revenue and market positioning for hotels
under responsibility.
* Analyse competitor pricing strategies and adjust plans as
needed.
* Present monthly revenue results vs. targets and budget at
meetings.
* Ensure alignment of business mix with seasonality and market
segment strategy.
This job description sets out the main responsibilities
related to the role at Montcalm Collection. It is not intended to be
exhaustive, and duties may be varied from time to time as required by
management to meet the needs of the business.
Skills and Qualifications
* Bachelor’s degree in Hospitality Management, Business
Administration, or a related field.
* Minimum 5 years of experience in revenue management, with at
least 2 years in a multi-property or cluster role.
* Extensive knowledge of luxury hotel operations and market
dynamics.
* Proficiency in Opera (PMS), revenue management systems
(RMS), and channel management software.
* Strong analytical and strategic decision-making abilities.
* Excellent communication, leadership, and interpersonal
skills.
* Ability to work under pressure, manage multiple priorities,
and meet deadlines.
* Previous Revenue Management experience within a
Marriott-branded hotel is essential. Candidates must demonstrate strong
knowledge of Marriott systems, standards, and commercial strategy.
Working Conditions
* Full-time position with flexibility required to accommodate
the demands of the role.
* Office-based with regular collaboration across hotel
properties in the cluster.
* Fast-paced environment requiring leadership, analytical
thinking, and cross-functional teamwork.
Eligibility
Candidates must be authorised to live and work in the UK.
Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren't just
buzzwords. We genuinely value the unique perspectives everyone brings,
regardless of gender, ethnicity, age, disability, or background. Our culture
thrives on mutual respect, and we provide a workplace free from discrimination
and prejudice.
Should this role resonate with your aspirations, please
apply. If not shortlisted, we encourage you to explore other opportunities with
us, either now or in the future.
Note: If you do not hear from us within 14 days,
kindly consider your application as not shortlisted for this role.
Please note that we do not accept unsolicited CVs from
agencies or headhunters. Any CVs submitted for these roles without prior
agreement per role in writing from our Head of Human Resources, will be
considered the property of the company and will not be subject to agency fees.