Hours: 15 hours per week
Location: Rothes Halls
Job Reference: ON000612
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.
We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.
The Role
We have an exciting opportunity for a Box Office Assistant to join our team at Rothes Halls on a fixed term basis. You’ll provide a friendly, efficient and effective first point of contact for OnFife customers and visitors. As part of the box office team, you’ll undertake duties including ticketing, cash handling, room and event enquiries, bookings administration and provide customer service information. You’ll help with the delivery of OnFife services and contribute to the ongoing development of OnFife.
We will expect you to have experience of working in a busy customer service environment and working with the public. Previous experience of cash handling and reconciliation procedures is essential. Previous box office or reception experience and experience of delivering a high level of customer service is desirable.
You will be a friendly, cheerful person who puts the customer first, strives to provide an excellent experience to customers and visitors and who has a can‑do attitude. You should be able to work independently, and as part of a team.
The closing date for applications is Thursday 7 May at 12pm.
OnFife is an equal opportunities employer.
We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
#J-18808-Ljbffr