Service Coordinator
đź“Ť Gillingham, Kent
🕒 Monday – Friday, 8:30am – 5:00pm
đź’° Up to ÂŁ28,000 DOE + excellent benefits
We are looking for an organised and proactive Service Coordinator to join our team in Gillingham. This is an exciting opportunity for someone with proven experience in a similar role who enjoys building strong client relationships and thrives in a fast-paced environment.
About the Role
As a Service Coordinator, you’ll be the key point of contact for a portfolio of clients, ensuring their maintenance and remedial works are delivered smoothly and on time. You will:
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Manage planned maintenance and remedial works for clients
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Coordinate engineers’ schedules and liaise with clients
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Oversee follow-up tasks to ensure timely and accurate completion
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Deliver services within agreed SLAs and KPIs
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Manage emergency call outs when required
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Provide excellent customer service and maintain strong client relationships
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Carry out general administrative duties to support the service team
About You
To succeed in this role, you will need:
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Previous experience in a similar service coordinator role (essential)
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Excellent customer service and relationship-building skills
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Strong attention to detail and organisational skills
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Ability to manage multiple priorities effectively
What We Offer
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Salary up to ÂŁ28,000 (depending on experience)
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22 days holiday + bank holidays
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Medical insurance scheme
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Company pension
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Ongoing training and development
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Employee discount schemes
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A supportive and friendly working environment
If you are highly organised, customer-focused, and ready to take the next step in your career, we’d love to hear from you.
👉 Apply today and join a company where your skills and commitment will be valued