Job Title: Administrator
Location: Wednesbury
Contract: 6 months - Possibility to go permanent
Start Date: January 2026
Hours: 8:00am to 4:00pm (3:30pm on Fridays), office-based at our Wednesbury Depot
Pay Rate: £12.21 per hour, based on 37 hours per week
Background Checks: DBS and Basic Credit Check required
About the Role
We are recruiting on behalf of our client who is seeking an enthusiastic and organised Administrator to join the Highways Lighting team in Wednesbury. In this role, you'll play a key part in ensuring smooth day-to-day operations by delivering high-quality administrative support and excellent customer service.
You'll be responsible for preparing and managing essential documentation, coordinating and scheduling work to meet internal and customer expectations, and ensuring all records are accurate and up to date. You'll also work closely with colleagues and customers, helping to build strong working relationships across the team and wider business.
This position also offers the opportunity to contribute to continuous improvement initiatives as the team continues to develop smarter and more efficient ways of working.
Key Responsibilities
Provide daily administrative support to the Highways Lighting team.
Prepare, maintain and manage documentation with accuracy and attention to detail.
Schedule, coordinate and track work activities to meet operational and customer requirements.
Deliver exceptional customer service to internal and external stakeholders.
Maintain accurate systems, records and data at all times.
Liaise with colleagues and customers to build strong working relationships.
Support the development and implementation of process improvements.
Assist with problem-solving activities by gathering, reviewing and acting on relevant information.
What You'll Need
Proven experience in Customer Service or Administration.
A relevant business qualification (or working towards one), such as NVQ Level 2 in Business Administration, Customer Service or equivalent.
A genuine desire to understand and meet customer needs.
A proactive mindset, with the ability to identify, interpret and act on information.
Strong problem-solving skills, with the ability to follow issues through to resolution.
Excellent verbal communication, interpersonal and influencing skills.
A confident and diplomatic approach when engaging with colleagues, customers and external stakeholders.
Strong organisational skills, with the ability to plan, prioritise and manage workload effectively.
The ability to remain resilient and make sound decisions under pressure and to tight deadlines.
Good numerical and analytical skills, with the ability to interpret and present data clearly.
A solid working knowledge of PC-based systems, with the ability to quickly adapt to new software and processes
Company information:
This contract vacancy is being advertised by Rullion Ltd
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.
Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base, from small start-ups to large household names.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants