An exciting opportunity has come up for an experienced ASB Officer to join a dynamic housing organisation within Birmingham on a temporary basis. In this role, you'll take the lead on tackling anti-social behaviour - working to protect residents' wellbeing through a mix of investigation, enforcement, and preventative work.
What You'll Be Doing:
* Leading on ASB casework and ensuring policies are followed in line with current legislation
* Managing safeguarding concerns - removing immediate risks and putting sustainable support in place
* Working closely with colleagues to support design-out-crime initiatives and resolve nuisance or environmental issues
* Producing monthly performance reports to keep senior leaders informed
* Analysing ASB complaint data to spot patterns, improve service delivery, and help shape training
What We're Looking For:
1. Proven experience as an ASB Officer, with a strong grip on ASB legislation, safeguarding, and tenancy enforcement
2. Confident managing complex and high-volume ASB cases, including preparation for and attendance at court hearings
3. A collaborative, solutions-focused ASB Officer who's comfortable working with different teams and agencies
4. Excellent communication and organisational skills, with the ability to stay calm under pressure
5. A proactive and improvement-driven mindset - someone who see...