Responsive Repairs Manager
Location: Oldham Hybrid
Salary: £62,295 per annum
Hours: 35 hours per week
Closing Date: 21st January 2026
Are you an experienced repairs and maintenance leader ready to take ownership of a high-profile PFI contract? We’re looking for a Responsive Repairs Service Manager to lead the delivery of high-quality, value-for-money repairs, maintenance and facilities management services across the Oldham PFI.
This is a senior, influential role where you’ll combine technical expertise, commercial awareness and people leadership to drive performance, compliance and customer satisfaction.
What you’ll be doing
* Lead, motivate and develop a high-performing team delivering responsive repairs, planned maintenance and investment programmes.
* Manage facilities and maintenance contracts to ensure KPIs are met, performance is maximised and financial penalties are avoided.
* Take full ownership of budgets, ensuring strong financial control and demonstrable value for money.
* Provide technical leadership on building compliance, fire safety, environmental sustainability and Health & Safety, including CDM regulations.
* Oversee compliance frameworks, governance and regulatory requirements, ensuring standards are met and risks are effectively managed.
* Build and maintain strong partnerships with contractors, stakeholders and internal teams, delivering clear performance reporting and briefings.
* Lead asset management and stock condition data to support strategic planning and investment decisions.
* Procure works and services in line with regulations and policy, ensuring quality, compliance and best value.
* Drive continuous improvement by identifying and implementing best practice across services.
What we’re looking for
Essential:
* Proven experience managing responsive repairs and planned maintenance services against challenging targets.
* Strong senior-level stakeholder management and partnership working skills.
* Excellent commercial awareness with a track record of budget management and value-for-money delivery.
* In-depth knowledge of modern building or facilities management contracts.
* Proven leadership experience, motivating teams to deliver efficient, customer-focused services.
* Strong understanding of Health & Safety legislation within a housing or FM environment.
* Experience in procurement and contract management of construction or FM services.
* Degree or recognised qualification in building, construction or facilities management.
* Knowledge of CDM regulations and construction procedures.
Desirable:
* Experience managing PFI contracts within a high-performance, partnership environment.
Why us?
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.
We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews.
If you require more information before applying for this role, please see the attached job profile.
Closing date for applications is 21 January 2026
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment