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Invoicing & Insurance Analyst, Northampton
Client:
xpo
Location:
Northampton, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
12b9027b2c09
Job Views:
9
Posted:
01.08.2025
Expiry Date:
15.09.2025
Job Description:
We’re looking for a Business Analyst – Invoicing & Insights to join our dynamic Invoicing & Insurance team. This is a newly created role — a fantastic opportunity to make it your own! It’s a dual-role position that combines hands-on operational tasks with data analytics and reporting responsibilities. You’ll play a key part in ensuring day-to-day invoicing accuracy while also delivering insights that help drive the department forward and support strategic decision-making across our UK & Ireland logistics operations.
The role is based at our Head Office in Crick, with hybrid working available following the initial training period.
Join a collaborative team, work on impactful projects, and gain exposure to senior stakeholders. This role offers great opportunities for growth and cross-functional experience.
Pay, benefits and more:
We’re looking to offer a competitive salary. We offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. Access to high street discounts, cycle to work, and salary sacrifice car schemes. Workplace pension and a range of employee perks to support your wellbeing.
What you’ll do on a typical day:
Reporting & Analysis Responsibilities:
* Deliver reporting and analysis across all invoicing and insurance functions
* Collaborate with Operations, Sales, Contract Managers, and Finance to enhance reporting processes
* Analyse customer revenue vs expectations and identify improvement opportunities
* Contribute to external revenue forecasting and risk analysis
* Support projects that drive improved practices across the UK&I business
* Ensure invoicing accuracy across multiple systems (V8, V7, V43, 1n, X1, SHARP, Cargowise, FO, SAP)
* Ensure compliance with internal processes and support ad-hoc analysis
Operational Tasks:
* Raise manual (freestyle) invoices
* Charge jobs on SHARP
* Log Goods in Transit (GIT) claims and raise credits for those claims
* Resolve invoice queries within a 72-hour SLA
* Handle queries related to SHARP and SAP invoices
* Reconcile pre-bills with SHARP data
* Clear and manage emails from the CI mailbox
What You’ll Need to Succeed:
Essential:
* Intermediate Microsoft Excel skills
* Strong analytical mindset and attention to detail
* Excellent communication and problem-solving skills
* Data analyst experience
* Good systems knowledge (reporting and operational)
* Ability to pick up new systems quickly
Beneficial:
* Experience with Power BI and SAP
* Previous experience in a stakeholder-facing role
* Billing or invoicing knowledge
* Insurance knowledge
* Background in logistics or supply chain
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