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People services coordinator apprenticeship - mundipharma

Cambridge
Futures Job Shop 002
Service coordinator
Posted: 15 September
Offer description

About Mundipharma

Mundipharma is an international pharmaceutical and consumer healthcare company headquartered in Cambridge, UK, with presence across Africa, Asia Pacific, Canada, Europe, Latin America and the Middle East. The company focuses on delivering innovative treatments in Pain & Supportive Care, Infectious Disease, and other severe diseases, guided by principles of integrity, patient-centricity, global mindset, pace and agility, and high performance. This role supports the People function across the full employee lifecycle through the People Services Coordinator Apprenticeship.


Responsibilities

* Talent, Culture and Development: coordinate learning and development initiatives, manage registration and tracking of courses, events calendar, schedule third party and in-house facilitators, and ensure smooth delivery of activities within the Centre of Excellence. Produce guides and training documents for employees and managers.
* HRIS System: assist with testing of new HR processes using the HR System; pull data reports to monitor engagement and performance against SLAs.
* HR Operations: provide standardized, accurate support with global/local policies and processes, assist with the HR ticketing system (Service Now) and ensure queries are answered within SLAs; provide data, information and reporting; maintain data integrity and records; perform other related duties as part of the wider People team strategy.


Entry requirements

5 GCSEs including Maths and English, Grade C or above or 4/5 (new grading). Apprentices without English and Maths at Level 2 must achieve these prior to End Point Assessment.


Skills required

Not specified in detail in the original description.


Training to be provided

Full HR Support Level 3 apprenticeship Standard. CIPD Level 3 Foundation Certificate in People Practice (Optional). Skills for Success module (designed by West Suffolk College) to develop personal skills and workplace behaviours.


Things to consider

This role involves long periods working on a computer and maintaining a high level of confidentiality. It is a hybrid role with autonomy; you may be required to come into the office as needed.


Closing Date

The closing date for this job offer is 06/10/2025. West Suffolk College is a vocational and academic college with a main campus in Bury St Edmunds and is committed to providing outstanding education.

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