Leading Charity are seeking a Shop Manager who is the driving force behind the success of the store in Blackheath.
Do you have a passion for retail and a heart for making a difference? Were looking for a motivated and commercially minded individual to lead the team in Slough
Your Role:
As Shop Manager, you will the drive sales and customer experience. Youll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.
Key Responsibilities:
Manage day-to-day shop operations
Lead, motivate, and train a team of volunteers
Drive donations and deliver excellent customer service
Maintain high visual merchandising and housekeeping standards
Monitor financial performance and meet sales targets
Be accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shops financial performance.
Foster a creative shop environment where team members seek to maximise income in new and innovative ways
Manage the team to maximise income from Gift Aid on donated products
Maintain an empowered, motivated, and engaged shop team and by ensuring that they understand the value of their contribution to the charity.
What Were Looking For:
Retail management experience ideally in a charity or fashion environment