Night Concierge - Residential
Liverpool
Night Shifts - 4 on, 4 off (8pm - 8am)
Salary - £30k
Be the friendly face of the night
Synced are looking for an experienced Night Concierge for our client within the residential property management sector in central Liverpool.
You would work 4 on, 4 off (8am - 8pm)
As a Night Concierge, you'll be the heartbeat of our clients site operations once the sun goes down, ensuring their residents feel safe, supported, and cared for around the clock. Whether it's welcoming a new arrival, solving a late-night issue, or simply being a reassuring presence, you'll help create a calm, secure, and welcoming atmosphere overnight.
This is more than just a night job, it's about being part of a community, making a difference, and ensuring residents feel at home, no matter the hour.
Role Outline:
* Be the go-to person for resident queries, support, and guidance overnight
* Help build a welcoming, inclusive community with your friendly, proactive approach
* Conduct out-of-hours viewings and support sales enquiries when needed
* Manage check-ins, lockouts, and general queries with empathy and efficiency
* Respond to noise complaints and welfare concerns with a calm, professional approach
* Solve problems on the spot, escalating when necessary
* Carry out regular building patrols and safety checks
* Respond quickly and confidently to incidents, alarms, and emergencies
* Be a visible, reassuring presence throughout the night
* Keep communal areas clean, tidy, and welcoming
* Tackle light maintenance tasks e.g. changing bulbs or reporting issues
* Log incidents, requests, and updates accurately
* Ensure a clear handover to the day team with all necessary information
Desired Skills & Experience
* A natural problem-solver who stays cool under pressure
* A people person with strong communication and listening skills
* Passionate about delivering excellent customer service to a diverse community
* Organised, reliable, and able to juggle multiple tasks
* Comfortable using Microsoft Office and general admin systems
* Good awareness of Health and Safety
Sound like you?
If you're ready to be a key part of something meaningful and you're a night owl who loves helping people, apply now and join a team that makes a real difference, day or night
Please note in order to be considered you must be eligible to live and work in the UK.
Synced are acting as an external talent partner.
Job Types: Full-time, Permanent
Pay: Up to £30,000.00 per year
Ability to commute/relocate:
* Liverpool L1: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Are you able to work night shifts (8pm - 8am), 4 on, 4 off?
Work authorisation:
* United Kingdom (required)
Work Location: In person