Kustom Clothing specializes in providing high-quality printed and embroidered clothing to businesses, individuals, and charities across the UK. We offer a diverse range of services, including screen printing, embroidery, dyeing, transfer, and digital printing, catering to unique customer needs. Our complimentary design service ensures every client receives customized visuals for approval before production. Committed to customer satisfaction, we deliver most orders within 5-10 days, with an Express Turnaround option available for urgent requests. More details about our services and quick quotes can be found on our website.
Role Description
This is a full-time on-site role for a Sales Account Manager located in Hitchin. The role involves managing client accounts, ensuring customer satisfaction, generating new leads, and providing excellent customer service. You will collaborate with clients to understand their needs, communicate effectively to maintain strong relationships, and contribute to sales growth. Additionally, you will be responsible for resolving client issues and ensuring a seamless ordering experience.
Qualifications
* Demonstrated ability in Account Management and Customer Satisfaction
* Strong skills in Customer Service and Communication
* Experience in Lead Generation and maintaining long-term client relationships
* Excellent organizational and problem-solving abilities
* Proficiency with CRM systems or sales software is a plus
* Ability to work well under tight deadlines
* Previous experience in the printing or retail industries is advantageous
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